Sep 17, 2008

shipping cost & insurance

Shipping Cost

(not include insurance)

Destination 0~499g 500~999g Additional 500g which above 1000g
S.F-Express Hong Kong $5 +$2/per 1000g
EMS Japan,Korea,Taiwan $8.5 $16 $3
Cambodia, Indonesia, Malaysia, Philippines,
Singapore, Thailand, Vietnam
$9 $16.5 $3.5
New Zealand
$10 $17 $4
Canada, U.S.A $13 $19 $5.5
Europe zone #1* $14.5 $22.8 $5.5
Brazil $18.8 $26.5 $7.5
Russia $27.5 $41.5 $8.7
TNT Netherlands $25 $31 $7
Air parcel Netherlands $16.5 $11/per 1000g

*Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland, U.K

Please ask me the shipping cost if your location is not in the list above.^^

A tiny doll is about 120g.

A 24cm girl doll is about 800g.


It's option. The insurance is run by DD-Anne.

If package is lost during shipment,

no insurance refund up to $60
with insurance refund all payment
or send a new package to you (not including limited or out of stock items).

When can we know if package is lost?

In normal condition, the package will arrive in 7-15 days.

If you don't get them in 15 days, please contact me.

I will initiate a package trace.

It will take at most one month to know the status of the package.

On the other words, if we don't get reply from post office one month after trace, the package will be treated as lost.

Then, I will refund to you.

Hope this will not happen anymore.><

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